I got good explanations of the problems and they answered all my questions thoroughly. The customer service was friendly and helpful.
So thankful that John could look at my problem right away!! 'Twas reassuring!
Good and timely service. Called both my phones when car was done. Also, car was washed.
Wonderful service and great people. I trust the repair work is as good, but have only driven it a mile.
I always look forward to "check up time" for my Toyota Corolla at Tom's for the friendly atmosphere and a detailed, thorough, check up for my car. I definitely recommend Tom's for high quality service.
Service was complete, courteous and reasonable. Warned me about battery end of life imminence. For my convenience offered to let me pick the car up the next day
First time to Tom's and I will be a repeat customer!
I have always received the best service on all my cars and they have given some of the best advice on how to maintain them. I guess that is why I always come back for their service.
I first went there for an oil change but came back for more work on my 2008 Subaru Impreza. They pointed out some things that was needed, namely that my brakes were at less than 10%. They discussed options on how to fix the problem in a clear matter and never gave me a hard sell. The biggest thing is that they gave me up front pricing. I even sent a later email out asking for specific pricing on a specific job (changing brake pads and car battery). They emailed me quickly with the exact price before taxes. About half the other places I contacted wanted me to call them instead of giving me a price online, which probably meant they wanted to give me a hard sell. The ones who did get back to me had higher prices. It was easy to book my appointment and they got everything done in a reasonable amount of time. I will definitely use them again.
Consistently excellent service, with super nice staff. Tom's also gives a discount for seniors, provides shuttle service to your home & will pick you up, and they washed my car, too!