Seattle Auto Repair

In addition to the items to be done, they found time to replace the badly cracked engine drive belt. Wonderful.

Helpful staff and timely service.

I take my car for services here and they have extremely friendly and helpful staff. I was looking for a specific part to do some work on one of my cars but couldn't find it at any auto-parts shops around so I thought I'd try calling and seeing if Tom's had any and they said I could come into the shop and we could see, when I got there they were very welcoming and did great in helping me find the correct fitting part and even gave a lot of very useful advice and recommendations to help me with working on my car. All together a wonderful experience I would absolutely recommend!

These guys are always kind and knowledgeable. Also, I trust them completely.

Ive been doing business with Toms for decades. They are punctual, informative and kind. I have never had a complaint regarding g the work theyve done on my cars. They participate in the West Seattle community by helping others. I highly recommend bringing your car to Toms.

Constantly a perfect job for over 40 years. Thank you all. Tag Gornall

Highly suggest Tom's. Amazing customer service off the jump! That only counts of the work is quality and it was! John and Casey were honest about pricing and walked me through each step. Super professional and my car is running smooth. Needed an oil change, cleaning and transmission service, they got it done!

Having trouble with my Audi Q3 fan running after it's turned off. Called Tom's and they told me I could bring it in around 8:30 AM. When I arrive they immediately greeted me. Ran a diagnostics and solve my problem. Fantastic service.

I’m a solo woman and don’t know much about cars, but have a 10 year old Subaru that was making a concerning mysterious grinding sound. I called a few places with long wait lists and even had my brake pads done at another location, all of whom were extremely unhelpful, overbooked, and eager to upsell me on thousands of dollars of additional work (money I don’t have!) On the other hand, John at Tom’s Auto talked to me about the issue on the phone, prioritized checking for safety issues with the car first, got me in quickly, and kept charges minimal for the diagnostic and a minor quick fix. They were friendly, professional, and focused on what was necessary. Thank you to the team at Tom’s!

We ran into a time crunch situation with our car developing a mystery knock. We needed to have it diagnosed and fixed before towing our camper for an upcoming trip. They squeezed us in and were able to discover and fix what was causing the mystery knock. Communication was great. Pricing was fair. We liked working with these guys!