Seattle Auto Repair

I mostly worked with John, and he was extremely helpful and friendly! They were able to take a look at my car sooner than expected, and I appreciated how honest they were about the repairs. I felt like i was equipped to make the best choice for my car, and I felt like the pricing was very reasonable and fair.

Always a great experience. Always helpful, kind and professional. They always take such care and attention to detail. Thanks for that.

I called Tom’s with a last minute urgent car issue, and they were able to fit me in last moment and fix some loose bolts! John was the most courteous employee and even made sure to check my oil level before I left. Would go back again for any other car needs!

Fantastic mechanic shop! Staff are professional, communicative, and knowledgeable.

Tom’s Automotive provides excellent customer service and repair work. Everyone we talked to was friendly and helpful. They were able to work with our busy schedule to get some major repairs done on our SUV in a timely manner. I really appreciated how communicative Tom’s Automotive was during the repairs. Thank you!!

I would give this shop an extra star if I could. JOHN was extremely helpful and went above and beyond my expectations! My car battery died near the shop, and John was able to jump my battery and get into the shop. I'm beyond grateful for this gem in West Seattle.

I can depend on Tom's Automotive Service to keep my car in a safe and working condition with honest up-front pricing. I have been going there for years

I called due to some concerning noises my car was making and was able to bring it in right away - John performed a safety drive with me and ended up keeping the car due to concerns with the rear breaks. I received a call that same evening with his breakdown of their very thorough examination and an estimate. I really appreciate the attentiveness and transparency of the staff at Tom’s Automotive. Will be using their services regularly in the future.

Literally the best mechanic I’ve ever been to. Patient, flexible, and knowledgeable. Did several price checks along the journey to fixing my vehicle and they were always competitively priced. Whole team is great, highly recommend.