Seattle Auto Repair

Tom's Automotive is amazing. The consistently provide outstanding services at reasonable prices with great customer service. I cannot say enough good things about everyone that works there.

I was pleased with the friendliness, professionalism, and ethics. I went in for an expensive repair. When they discovered it wasn't necessary , they told me so and sent me home at no charge. That's how things should be!

Knowledgeable, friendly & organized. I took one of their business cards & it looks like the shop is owned by a woman. Excellent customer service. I live within walking distance but they do offer free local shuttle service. Prices are very reasonable! They even gave me a promotional discount on work done on my A/C. The cost was 2/3 of what it would cost at the dealership!!

Excellent service. Up front with costs and timelines.

I absolutely love Tom's and moving to Virginia I am going to miss having such honesty and great service! When I took my car there for a bad water pump they were the ones who told me I bought the extended warranty and should take my car to the dealership to get it fixed for free. Twice they told me my car was still under warranty. For anyone moving anywhere near West Seattle should take there vehicle to Tom's for any type of service. I just got my car inspected and oil changed there too before making my cross country trip. And it was actually cheaper to get an oil change and tires rotated there than anywhere else I've been to in Seattle.

Always know it will be a good job!

CUSTOMER SERVICE IS AWESOME. THEY WORKED TO GET MY CAR BACK TO ME AS SOON AS THEY COULD EVEN WHEN DEALING WITH MY WARRANTY COMPANY. A++++

Tracy met me at the door when I was dropping my car for a comprehensive service... He was just arriving...& wasn't annoyed or put out at all... It was early, he wasn't on the clock yet. He called in the afternoon when it was ready and went over the results of the findings in a direct, but not slick or sales-y way. I'm clear and aware that my next move for this vehicle is a timing belt... Not thrilled, but I understand ...& I appreciate not only what was communicated, but also the way it was communicated. Thanks guys!!! Next up, timing belt!!

Very friendly and attentive service. They are willing to give advice and address concerns about my aging car. I appreciate the convenience and expertise of this local business; I feel much more comfortable here than at the dealership.

Tom's Automotive serviced my Infinity FX35, it needed a new muffler and some other work. They not only did a great job, they were very friendly and easy to talk to. I have taken my car to Infinity for everything for the last 10 years, I wish I would've 'found' this place earlier.