Seattle Auto Repair

F-F-F --FAST, FRIENDLY, FEELS LIKE FAMILY. Special thanks to Tracy for fixing my electronic key. It required more than a new battery. It needed to be opened and cleaned. He did this gratis. I'm grateful.

Excellent service, friendly staff, and a Keurig in the waiting area. What more could you ask?

Always helpful. Honest and the service is always more than expected.

My experience at Tom's was (as usual, after 23 years) great! My brake warning light went on while I was driving, I called and was invited to come right over, and the crew at Tom's immediately checked everything out. No waiting. My brake fluid was topped off, oil was added, the long-range possibilities from a slow leak were discussed, and I got a recommendation to two reputable dealerships for when I need a newer car. I always feel I'm in good hands!

So efficient and staff friendly and professional. Totally trust everyone to do a great job.

We called on Friday and were able to get our car checked on Monday morning first thing. Tom's staff is very responsive an really professional. As they were changing the oil on the car, they noticed that the brake fluid needed to be changed so they called me to ask if this was something I would be interested in having done. I gave my green light and they confirmed the price, so that we would be on the same page. Great experience!

Absolutely satisfied and happy with the service. Everything was explained in detail on what was done and what was predicted in the future of the vehicle (it is high in miles). We have found our mechanic(s). Thank you Kandie and the experts that serviced our vehicle.

Fantastic service and clear communication

I was on the road driving to an outdoor wedding, when I lost a windshield wiper in the pouring rain. Tom's replaced and I was back on the road in a jiffy. Kandie also gave me some umbrellas to take to the wedding! Thanks, Kandie, for your thoughtfulness. Nancy

completely upfront and honest, offered up a couple of different options to take care of the issue at hand, keeping us completely informed on our cars status and actually got our repaired car back to us way before anticipated. Really appreciate having Tom's in West Seattle, we're lucky to have such integrity so locally.