Seattle Auto Repair

I worked with Bryce, who was a very pleasant young man who had a lot of knowledge about cars and answered all my questions and even came up with estimates on some work I wanted to possibly get done on the car.

The personnel at Tom's are always friendly and I feel confident that I'm getting the best service for my car. It's great to deal with honest and knowledgeable professionals.

Friendly staff! And luckily for me it is standard practice for them to check your oil before they test drive your car and they found my car was very very low and oil would save me from future damage and I was on a road trip 11 hours away from home

Toms work is impeccable and their customer service skill are second to none. I always recommend Toms!

Great service as always. Bryce kept me well informed about what repairs were needed and everything was done right and on time.

Bryce was wonderful. I called with worry because of indicator lights coming on and he was able to have a tech read the codes for the lights and get me the treatment I needed while I was across the street with my daughter's swimming lesson. All the staff is amazingly helpful and kind even at a moments notice while they are booked solid. This is the culture at Tom's. Great job and thank you.

Great service!

Really nice and helpful staff.

Great service!

I can always count on Tom's doing what they say. However, I was disappointed that despite asking for the $49 oil change special and specifically asking or the front tires (which are worn) to be placed on the rear this was not done and the work record said the tires were optimally placed as is. I know that's simply not true. The best tires should be on the front - always. So today I took the car to Les Schwab where they rotated the tires but it cost me $30. I'm a little disappointed that after being a customer of Tom's for over 10 years I would not have this simple request answered when paying for a another larger reapir. Tom's is usually much better than that. I don't consider that sufficient to end my loyalty to Tom's but I was disappointed.