Great service! I got my car back the same day even though I had a lot of work done on it. The mechanics explained everything that was going on with my car and gave me multiple suggestion on how to proceed with some of the problems. I need to keep an eye on my transmission fluid and was told to bring it back in a few months and they will check it out for free.Car is running great and I got the work done for a lot less than the dealer quoted me. Great shuttle service covers most (if not all) of West Seattle.
Accurate estimate, done on time, professional
The people at Tom's were wonderful. The diagnosis for my car was not good, but Tom's was sympathetic and helpful in helping me understand possible next steps and giving me additional information and recommendations.
Really liked how honest Tom's was. Did not feel like I was being pushed to service anything that was not necessary.
The staff seems super friendly and accommodating to individual customer needs.
Thanks to Kandie and the team for doing a great service by me! I appreciated the quick responses and easy-to-understand explanations of what was recommended for my vehicle.
Even though some parts are no longer available for my 22 year old Saturn, Tom's folks gave excellent service and attention to details - and it was just an oil change! Been going there for over 30 years - these guys are the very, very Best!!!
Tom's is great!!
Serviced the car to what I asked for and found more problems and fixed those too. Thank you.
Excellent service. Genuinely kind; honest and timely. Overall a great 1st time experience. I will be back.