Seattle Auto Repair

After the warning sound and flash red STOP occurred while I was driving (on the freeway) I pulled off in West Seattle. Thanks to the woman at Les Schwab who gave me a card for Toms Automotive Service I made the acquaintance of this automotive service. Though at closing time, they gave me courtesy, kindness, competence and professionalism. I drove away with oil and fluid where there had not been enough and the documentation to show the automotive service from which I had just picked up my car to help show what happened. I'm still feeling grateful. And, though my experience with Toms was brief, I think I found something really good.

Each and every one of Tom 's mechanics is knowledgeable, professional and obviously extremely capable. I have never felt dimished by my obvious lack of automotive knowledge - I am confident in accepting their recommendations/advice, and ultimately their excellent service. Thanks, or as we say in Italian: "Tante grazie per tutti" = Thank you very much for everything. Patricia Agostino

Love Tom's! I bought a used car a couple months ago and just got around to bringing it in for an oil change and a check over. There were a couple things I was concerned about. Tracy looked it all over, made some suggestions for future maintenance, did the oil change, and only charged me for the oil change! It's such a relief as a single woman to have an auto shop that you can trust. I will never go anywhere else!

Not only are they truly competent professionals, the entire staff is personable and welcoming. They go out of their way to ensure that the customer is satisfied. They engender the highest level of confidence. I couldn't think of any place else better

Clear and good communication, professional service, delivered before anticipated

Prompt, polite service. Findings and options were clearly explained.

All as done well and on time

Appreciate the care and dedication shown by the Toms team!

Very thorough and professional job!

You get what you pay for. I'm sure we could save a little money going somewhere else, but I doubt we'd get near the level of service or overall attention to detail and attention we get from Tom's. We've taken both our cars there for years, and they've always been careful to prioritize work and identify upcoming maint needs to help with our budgeting. As expected, they recently gave the same high quality service when working on our daughters car for the first time. I would highly recommend them for anyone looking for great local service in West Seattle great service for our daughters car.