The team at Tom's Automotive are friendly and helpful. They provide prompt and open communication throughout the service. Thanks, gang!
These guys are the best! Great service from the second I went in there. They took care of my car problem in good time and had it back the same day. But the most important thing? My license plate had lost a screw and was loose and dangling and I forgot to mention it. But they fixed it WITHOUT BEING ASKED! It might seem like a small thing but it's the little things that sets them apart. I'm new to West Seattle but they now have another loyal customer!
For what was done, I thought the prices were a little high, but they were friendly, kept me informed and did try to save money where they could.
I appreciate the way they have a mechanic drive the car at the beginning so they can get an idea of what is actually wrong with my car. I also like the honesty of Tom's Automotive Service. I have taken my cars to different services repair and find them to be dishonest about what was wrong with my car. I have had service with Tom's automotive and find them to be excellent in their services and repair but most of all honest about what is wrong with my car. Thank you so much for being one of very few Auto Repair who are honest about the services you provide customers.
The car was serviced and inspected and ready before the expected time. Staff is friendly and knowledgeable. I have always been pleased with their service.
Of course, what I know about automobiles, you could have done nothing and I probably wouldn't have noticed. But I do trust you.
Tom's has fixed my car countless times and in one instance, I overted a huge breekdown. I can't recommend them enough to anyone whom brings their car in for an oil change, maintance, or emergencies. Thansk guys!
Tom's has been my families Seattle go to for auto repairs big and small for almost 30 years. The staff is friendly and the value is second to none. Great job guys keep it up.
Tom's Automotive is a great business. I have been there three times so far and they give you an honest assessment of your car and a very fair price. Each time I drive off their lot, I feel like my car is brand-new. One of the best businesses in West Seattle.
Fantastic! All the work was done as quoted and no big surprises. Lots of communication telling me what was going on. Thank you !!!