Seattle Auto Repair

Extraordinary Experience! Tom's staff, especially Tracy, are world class. They listen, they provide the information you need, and then abide by your decision. I think that in a world of only one auto repair place per state, Tom's would be it for Washington.

Friendly and great service as always. Thanks!

Tom's does an excellent job evaluating and troubleshooting when we bring in a vehicle. The list they provide of items to fix is very comprehensive and helps us in our decision to pick and choose what we can afford to repair. We have a car in there right now that was evaluated by another very highly ranked vehicle repair shop and they were not able to find the issue with the car. But Tom's found the issue. They are not cheap, but they do a great job and their customer service is great.

Bryce went above and beyond to help me! He did some research and discovered that the part that needed fixing was under recall. He even called the dealer for me to double check. Everyone was very friendly and helpful.

Without notice we had our car towed to Tom's during the night. The next day they called to get the scoop on why it wouldn't start. Throughout the repair process were kept up-to-date and on at least two occasions offered a ride or loaner car. While there even got out oil changed & inspection done. The kicker, I KNEW it was the starter and expected it to be replaced. Wrong!, it was the wiring to the starter . A less costly repair! Thank you Tom's!

As always the best service ever. Always friendly and great work.

I trust Tom's with my car...they're knowledgeable, friendly and I wouldn't hesitate to recommend them to others for their auto maintenance needs.

top shelf, nice job!

Tom's Automotive is one of those businesses you reminisce about. You know..."They don't make em like that anymore" type businesses. I live 30 miles away and won't go anywhere else. I love this place. Brice gives it to you straight with none of the nonsense. I really appreciate that about him. It's a great company that brings it's customer service the right way. Even squeezed me in on a days notice. Just great people period! Finding a trustworthy mechanic is tough today. So glad I found Tom's!!

My appointment was on time. My machanic was thorough and I was in and out before I knew it. I have the most confidence in Tom's and recommendbyou have your vehicles serviced there also.