Seattle Auto Repair

The expert staff at Tom's has provided me with outstanding service for almost 20 years. They treat both my car and me with TLC and I recommend them to others at every opportunity.

Great service!

I really like these folks. Trustworthy, knowledgeable, TRUSTWORTHY, friendly and more than happy to go out of the way to make sure your happy. I take my car in for regular oil changes and any other work I may need. I had my oil changed back in June and two weeks later my oil light came on. I pulled over immediately and had my car towed to Tom's and they took a look and found that the filter was gone, yes totally non existent and instead of charging me for a replacement and the work they included a through cleaning of all the oil that had spattered all over the undercarriage and back of the car during the tow. Above and beyond in my opinion. Good people for sure.

I like Using Tom's Automotive Service because they are attentive and respectful of my auto and logistic needs. They took the time to work out and explain the repairs and service needed, and prioritize the work to fit my budget. All their staff are friendly and the ride service is invaluable. Oh, and my car runs great.

I'm always satisfied with the service I receive at Tom's. They take such care, even with oil change service, to inspect your vehicle. I always appreciate the staff's frank feedback about current issues and issues that they see developing in the future. The staff provide education and are always willing to help you understand the issues. I have a strong sense of trust in the work that they do and know that I'm not being taken advantage of (as a female, I've had this experience with other shops in the past).

Always trustworthy! I brought my car in because the check engine light had come on. John checked it all out and figured out the cause, and then, just because, he checked my oil! I love Tom's because I know that they are straight shooters and will never try to upsell me on repairs that I don't really need. They work with you on scheduling and have loaner cars if needed. As a single woman, it's so great to have a trustworthy repair shop I can rely on!

Extraordinary Experience! Tom's staff, especially Tracy, are world class. They listen, they provide the information you need, and then abide by your decision. I think that in a world of only one auto repair place per state, Tom's would be it for Washington.

Friendly and great service as always. Thanks!

Tom's does an excellent job evaluating and troubleshooting when we bring in a vehicle. The list they provide of items to fix is very comprehensive and helps us in our decision to pick and choose what we can afford to repair. We have a car in there right now that was evaluated by another very highly ranked vehicle repair shop and they were not able to find the issue with the car. But Tom's found the issue. They are not cheap, but they do a great job and their customer service is great.

Bryce went above and beyond to help me! He did some research and discovered that the part that needed fixing was under recall. He even called the dealer for me to double check. Everyone was very friendly and helpful.