Never never again has the world for got about how customer service works this place sure did

I had an issue today with a Honda and they took the time to answer my questions. Their suggestion fixed my issue. Very knowledgeable mechanics. Thank you!

Studly techs!

Tom's is one of West Seattle's best kept secrets. The service and work they do for their customers is the best. I strongly recommend Tom's.

Great place. Went in for a power steering pump issue. Explained everything clearly and treated me very fairly. My new auto place for sure.

Had my vehicle inspected was pleased with information and explanation (Howard) was helpful on certain repairs from most important to least important would recommend (Tom's Automotive) to family & friends sincerely

Professional, friendly, and knowledgeable. Everything was done on time and the cost was reasonable and close to the original estimate, which, when you think about it, is really what we all want. Good job by good people.

I cannot recommend this place enough. These guys are super honest. I went in there with a list of things wrong the dealer identified about my well taken care of but 11 year old Honda Element and they were able to let me know what was and what was not legit. I put new brakes on the vehicle and it's working great. I had my catalytic converter stolen a while back and my vehicle has had an un-resolvable check engine light even after cat replacement and several*** replacements of the O2 sensors (long story). Honda wanted me to pay several thousand to look into the electrical (ECM/PCM replacement $$$) ... Tom's basically said this was not something they could do... but they said if you are willing... try to replace the O2 sensors one more time with factory OEM parts and see if that does it. 500 miles later it worked. Saved me so much money. I recommend them to everyone. Heading there soon with my other vehicle thanks Tom's!