I was told that the repair might take a long time. But it was done in a day and I was kept informed. Great place in West Seattle.

Have been there once…rolled the dice based on location and limited research showing positive reviews…plus a tow guy who said he knew they were good. They diagnosed the issue correctly, discovered some other minor issues, communicated clearly and effectively, great exceed timing expectations on getting to and completing the work. I had heard from a couple people that they might be too expensive, but based on my research also charged a very fair rate for what was done (a new drive train assembly). I will definitely use them again and would certainly recommend them. ⭐️⭐️⭐️⭐️⭐️

We really appreciate your hard work and honesty!

Stopped in with a question on a busy thanksgiving week. John and Casey were so kind and knowledgeable, and were able to easily fix my problem and send me on the way!

Finally a mechanic that does QUALITY work, and will actually explain how the work that needs to be done and how it effects your vehicle's performance. They can articulate and provide a detailed explanation of your vehicle's issues. I wish that I always used this mechanic. John and Casey are whom I personally worked with, and I can't explain the benefits enough. I trust this place more than anyone in the immediate area. Best mechanics around.

Casey and crew took great care of our son’s new (to us) Subaru. Same day diagnostics and ready the following day. Thanks !

Excellent service and communication from the whole team. They do quality work and are very transparent with their customers, it is great to work with them!

They were great and friendly

Friendly, professional care. Great communication. Been using Tom's for decades and have always been pleased with the service.