An automotive service where they explain to you every repair and why they are doing it? Amazing! Thank you so much. My car runs like it's brand new and you have a customer for life.

Nice people never had auto work done , but I have spoken with a few people who work there.

Outstanding customer service and excellent safety during the pandemic

Been taking personal vehicles to Tom's for some time. Never been disappointed by anyone's performance. It may cost a little more but you can trust the job was completed ably and professionally.

Great job, amazing punctuality and friendliness through and through

Excellent shop.

TOMS SAVED ME THOUSANDS! MOST HONEST IN WEST SEATTLE! After getting totally bamboozled by a place in West Seattle that has hundreds of good reviews, I was at a loss of what to do. Finally I took my little Hyundai to Tom's. First of all, its literally the cleanest shop I've ever seen in my life. Like Truman Show movie clean. Then the guys are so sweet and patient. They did what any of the actually 3 mechanics that had looked at my car could have done, a simple cheap dye test to see exactly where the oil leak was going. One place that had worked on my car on Roxbury had told me it was fixed. I left with plans to go on a little road trip and went to get some supplies and saw the car was smoking and leaking oil. Took it back they said " oh I see there is another leak, for $1200 we'll fix it for good this time " yeah right, I said no thanks, so Tom's knew this and all along any of the places ( The place on Roxbury was the 3rd ) could have done this simple dye test for $30.00 with tax. Toms told me after the dye test what I had a feeling about-the car was not worth putting any more money into. THey could have poo pooed me and let me waste more money but they were honest. Take your car to Tom's, you might think that these other little Ma and Pa shops are good because they are full ad busy but why take a chance that you'll just get lied to? Tom's hasn't been here 40 plus years for no reason!

Our family has been a client of Tom's since 2005 and we have never been disappointed. My husband does most of the work on our cars and we only bring them to the shop when he is stuck with something he can't do. At Tom's, not only do they always offer a menu of solutions to fit different budgets, but they have also provided advice regarding what my husband could do on his own, and we appreciate that very much.