5

Wonderful service.

5

I got a flat tire across the street from Tom's Automotive. Although they don't repair tires, they immediately sent over a technician to change my tire. They also filled it with air so I could make it safely to a tire shop, all free of charge. Thanks Adam and the friendly staff at Tom's Automotive for your great service!

We are so happy we could help and get got you back on the road! - Kandie

- Tom's Automotive Service
5

I always take both my company vehicle and personal vehicles directly over to Tom's whenever I need issues taken care of...except for that one time I had to change a headlight in my Yukon. After struggling with trying to figure out how to take it out, I watched a YouTube video and followed all the steps. It turns out that you cannot simply take the headlight casing out, but you need to take the grill off first, then take the wheel well liner off (which I successfully completed) and then there is a hidden screw that needs to be removed. You cannot see this screw because it is tucked away behind the frame, and a standard socket wrench head is too large and will not work to remove. Feeling defeated, I called Tracy. He said to come on by and they took the screws out for me and helped replacing the headlight. I told him I wanted to at least pay something for the service but he refused to accept anything. These guys have always been good to me, and I appreciate their hard work and honesty.

We are happy to help anytime! We appreciate you and your business, thank you for trusting us. - Kandie

- Tom's Automotive Service
5

I had a great experience with Tom's. We had a good dialog, lots of great communication, and I am happy with the work done. Prices were as expected and no work was done that didn't need to be. I will be going back as needed.

I am so happy you had a great experience! We appreciate you and thank you for your business!- Kandie

- Tom's Automotive Service
5

They were very professional and helpful at all times - even when I didn't have time to use their services before I headed out of town, Casey spoke with me on the phone for upwards of 15 minutes to figure out what was wrong with my car, so I could get help elsewhere. Really stand-up place!

Happy to help and thank you for thinking of us. - Kandie

- Tom's Automotive Service
4

5

Tom's is upfront on honest on your vehicle's maintenance and cost. They show they care.

Thank you for your business and allowing us to service your vehicle. - Kandie

- Tom's Automotive Service
5

My bosses were the ones that recommended me to see Tom's when I had my 'check engine' light on some time last year. They were very helpful, and kindly, turned the light off as there wasn't anything particularly wrong with my car. However, recently, my car was being looked at by them (as I've had other things happen to my car), and the staff helped me walk through the process of either furthering the fix or getting rid of my car. As someone who doesn't know anything about cars (oh boy), they really did a great job of explaining things to me. Thanks!

We are so happy we could help, thank you for trusting us, we appreciate your business! - Kandie

- Tom's Automotive Service
5

5

Great service! Had a MAJOR brake job done on a 200k+ mileage car and couldn't have recieved better service.

Tom's Automotive Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Tom's Automotive Service (206) 937-1144 if you have any issues in accessing any area of our website.