Generally fine and friendly! The shop is on the more expensive side, and there is some potential upselling (e.g., wiper blades, cabin air filter, carbon deposit cleaner) through the menu of things I need to add/replace. They also included a tire rotation but did not check the PSI of the tire as my now-rear tires were set to my front tire PSI recommendations. Is it the end of the world? Not at all. But just a heads up if you are on the meticulous side of vehicle maintenance, or your front/rear tires have larger differences in air pressure. Would probably go back again!

All I can say is wow! I called about what I thought was a transmission issue, they couldn’t get me in before my road trip but offered for me to swing by for a quick diagnosis… turns out it was a very minor thing that they fixed ON THE SPOT! I’m a customer forever! Thanks Tom’s!

I recently had the pleasure of visiting Tom's Automotive for some maintenance work on my Honda, and I must say, I am thoroughly impressed with their service - they were dialed in. From the moment I called, I was greeted with a warm welcome and professional attitude from the team. The staff was very knowledgeable and took the time to explain the issues with my car in detail, giving me peace of mind knowing that my car was in good hands. They were able to diagnose the problem quickly and efficiently, and provided me with an accurate estimate for the repair costs. The work was done promptly and to an incredibly high standard, with a level of attention to detail that truly exceeded my expectations. I am grateful for the excellent service provided by Tom's Automotive. Overall, I cannot recommend Tom's Automotive highly enough. Their professionalism, expertise, and dedication to customer service truly set them apart, and I will certainly be returning for any future automotive needs.

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Great experience! I had a really loud noise in my car, and even though the shop was fully booked for weeks, John decided to give it a look and help me identify the issue. Everyone there was very friendly.

I will never go to another shop. Toms is hands down the best always so kind and honest. I had my locking mechanism in my driver's door get stuck couldn't close my door. They helped me right away on the spot. I've recommend them to multiple people. John, Casey, and Candy always great customer service! Thank you!

Excellent service! A major job on steering box and rack got me a 1-day turnaround and a few $100 under quote!

Excellent service

My wife had transmission problems on our suburban and I “the husband” am 4 hours away. She called Tom’s and they said bring it in and we will look at it. Tom himself looked at it without hesitation and diagnosed the issue. Fixed it to be driveable and printed out the report for my wife for our own mechanic back home. Couldn’t thank them enough for their speediness and professionalism. She was in and out in under 15 minutes. Faster than an oil change with a much larger issue. Amazing! Would recommend to anyone, anytime!!!