Tom's Automotive is a great business. I have been there three times so far and they give you an honest assessment of your car and a very fair price. Each time I drive off their lot, I feel like my car is brand-new. One of the best businesses in West Seattle.

Fantastic! All the work was done as quoted and no big surprises. Lots of communication telling me what was going on. Thank you !!!

Always friendly and extremely thorough with explaining what you have done for me. Not your typical auto repair that treats you like another digit. You appear to generally care and treat me as if I'm the only customer that truly does matter right then and there. Thank you. This is my #1 auto repair shop and the only one I now trust.

Very short wait for scheduled service date (two days). Excellent explanation of diagnoses. Excellent work and communication of work in progress.

Dropped of new Subi Crosstrex for it's 1st service , had it back sooner than expected, knowing the right service was performed to protect my warranty - thank you

As always the service at Tom's meets and exceeds my expectations,

Fast, friendly, knowledgeable, competent and honest. A great experience!

great service. keep me informed of testing outcome and repaired car quickly and within estimated amount.

My first time at Tom's. I didn't have an appointment and they were able to service my car the same day. Friendly staff and good troubleshooting. They even washed my car! Good first experience.

Great service and communication. They really tried to save me money as we discussed options on the work.