5

I appreciate that all the employees, no matter who answers the phone, will always know what is going on with my car and will be able to answer any questions I have. They are prompt, efficient, and skilled. Their charges are reasonable, and there is never a surprise since they check with me before doing any work. I trust them, and that is really important to me.

5

Really great experience from start to finish. Tracy was great at going over what was needed and recommendations for the future. I will definitely be back for any service my car needs.

5

This was my first experience with Tom's Automotive. I brought my 30,000 mile service. I was provided with a sweet loaner and my car was ready in no time! Price was significantly less than the dealer as well. Their staff is personable and helpful. I will use Tom's from now on!

5

I've entrusted my car's maintenance to Tom's competent care for more than 16 years !

5

Very friendly and were able to accommodate me when I called in mid-morning. I will be coming back here as I trust them with my vehicle.

5

Friendly and professional. Took time to explain exactly what they were doing and why they should do it. Answered any question I had. Definitely will go back.

5

This is only the second time I've used Tom's and I am liking them more and more. I like the way they explain in detail what they are doing when they call you. They don't use cheap budget parts and they have a great guarantee on their work. I had been going to a budget shop, nice people, and they were trying to save me money, but they may have been using cheaper parts and non-certified mechanics. Their work didn't hold up. Tom's is definitely top notch!

5

Over the years it has always been excellent!

5

They were very accommodating, and they did a great job!

5

Another great experience, costly but very necessary and well done. Tom's is doing everything possible to keep my 1999 running for five more years.

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