5

Stellar service. They take care to make sure you understand any charges that you may incur above and beyond what you expect by providing a detailed explanation.

5

Again,I had an excellent experience at Tom's fro beginning to end, including transportation home after leaving my car there, and transportation back to Tom's to pick up the car. These kinds of services are especially important to an 86 year old, along with full explanation of what repairs are needed and the cost of same.

5

Awesome as usual. Tom's is truly the best place to bring your car to have peace of mind in their top notch service and quality. Hands down, the best place and I'm so grateful for their staff and service.

5

I brought a car I was looking to buy into Tom's for a pre-purchase inspection, and I am so glad that I did. Not only did they uncover some potentially expensive repairs that the dealer was trying to conceal, but they explained the problems in plain English -- a godsend for a non-car guy like me. They saved me thousands of dollars and endless aggravation, and for that alone, I can't recommend them enough. Take your vehicle into Tom's — Kandie (the manager), John (the mechanic), and Bryce (who manned the desk, but likely does a ton more) won't steer you wrong.

5

Great, courteous service.

4

They studied the problem, offered a progressively more expensive series of fixes (you can try xxx and if that does not solve the problem we can replace the gadget for almost $1000, if you want us to). The car is old and we can now consider the options.

5

Greeted me at the door 30 minutes prior to opening to personally accept my keys and confirm reason for drop off. Called when ready, reported work allowing me to pay over the phone so another family member could pick the car up for me - THANK YOU !!

5

The car droves great! Has not felt this good since I have owned it.

4

The communication was clear fro beginning to end. The staff was polite and accommodating throughout.

4

They were prompt and the car is running as well as i would hope.

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