It was a surprise that all the fluids are checked, the car goes on the lift to check for structural issues and my car gets a complimentary wash.

I am impressed, and happy to have such a reliable, helpful automotive shop in the neighborhood. My wife and I relocated to West Seattle less then a year ago, and are using an old family car (blue 2000 neon) while we get set up. Being an older car, we brought it in for a check up and service, and we have received honest diagnosis and advice on the priority items required to keep it running. You're availability and service speed has also been great. We have been able to schedule appointments quickly and work has been done on time. Most importantly though, you have helped and accommodated us on short notice when we were experiencing clutch related mechanical problems, including allowing us to park it in your lot for a few days. That kind of service was incredible, and we couldn't thank you enough. No doubt the car will require continued maintenance, and we will be happy to continue using your services. Thanks Again.

I really appreciate your thoroughness.

Big thanks to Kandi, John and crew. My battery died 2 blocks away after dropping off my son at school. They walked with me and jumped my car. They were also able to install a new battery and top off my oil so I could get back on the road and off to work in less than an hour. They were super busy already but were so gracious to fit me in. They were Angels on my shoulder that day. Thanks Tom's!

Great service as always. Quick

Wonderful customer service. Great diagnostic skills. Saved me a ton of money over the dealership.

Tom's has always done a great job on my car. They call when they find something that we didn't know about before it was taken in and price it fairly and reasonably. I appreciate all that they do!!

You guys rock! You are always so helpful, I had Chuck (my cars' name) towed in & you found time to take a peek even though you were pretty well booked. You even humor me by using Chucks' name when we are discussing repairs. Chuck needed a hose reattached, this was done quickly & at a very reasonable cost. You are very understanding that I need my 1985 Honda Accord to keep running as long as possible & have been great about helping me achieve that goal. I thank you & Chuck thanks you. Thanks again for the shuttle service!

I couldn't be happier with the service I received at Tom's Automotive. To start with, the people there are super friendly and accommodating. I was given an accurate estimate for my repairs and even told which of my repairs should be prioritized. I couldn't be happier that I finally found an auto repair shop that is honest and fair. I highly recommend this place! You will immediately feel welcome when you walk in the door!

Very honest and upfront, decently priced and friendly staff. Will definitely be bringing my car back here in the future.