I've always been satisfied with the work I scheduled at Tom's. My most recent experience was for an unexpected problem. They took care of me the same day even though they had to order the part. The tow company they recommended was fast and reasonably priced. Tom's helped turn a major inconvenience into a minor one that lasted only a day!

As always my service was thorough and thoughtful. Engagement with the friendly folks was a pleasure. Tom's is a first rate outfit. You really get what you pay for. Tom's is my auto service and question destination.

I had my 2003 Mazda Protégé diagnosed and fixed at Tom's Automotive. It had suddenly stopped working and so I needed it worked on and fixed before the Thanksgiving holiday. Tom's staff were professional, thorough and I would highly recommend them. I now have my vehicle back and paid a very reasonable price for the parts and labor. (; SAJ, West Seattle

I think you get what you pay for. There are places I could find that I might save a few bucks here or there, but I doubt I'd get any better service. I have a 15 year old Tahoe and 9 year old Saturn that I've been taking to for 5 or so years now, and since that time I haven't had one break down on the road with either vehicle. They are very good at estimating each issue that should be addressed and order them in order of importance so it's easy to decide which things to fix now, and which can wait if the current budget doesn't allow for everything to be done. It's also been very rare that they ever need to keep a vehicle more than a day, which is impressive given the amount of work my tahoe needs!

Always a GREAT experience. Thanks SO VERY MUCH for the loaner!!!

Excellent service. Got me an appointment is fast time for car service.

Great work and clear explanation of proposed work.

Although I declined having the work done, it was due to having nearly 300,000 miles on my car and deciding it was time to look for a new car. The service at Tom's Automotive was incredibly professional and helpful. They did not push me to get the work done and gave me advice on looking for my next vehicle. A place that I will take my future car to for servicing.

I am very impressed by the front office staff and the mechanics at Tom's. Happy customer.

Very friendly and helpful.