4

Great customer service. I opted not to have the repairs done, but for my own personal reason (cost of repairs vs value of car). The technicians offered a fair and tiered repair options. I honestly got the sense that they valued me as a customer and weren't looking at making money of me. They actually suggested that I think it through before agreeing to the repairs! Say what?! Haha. With that alone, they've made me a return customer if I ever need repairs again.

5

Pleasant experience , customers and staff bantered back and for while business was efficiently handled. Service is spot on.

4

Work is done on time and the given cost prior to doing the work is as specified or less. Also the van ride home and the pickup is convenient and appreciated.

5

You all are great!

5

Excellent customer service experience overall. Really appreciated the effective, clear, & timely communication throughout the process. Under-promised and over-delivered!

5

Friendly people. Price was what I expected. Car is running well. I was not pushed hard to have extra work done now when I was a little short on cash

5

Friendly, carrying, thorough, professional and honorable. Had a great experience.

5

Fantastic customer service! their honesty and integrity is wonderful.

5

They fixed my poor old van, and now it runs perfect!

5

Thanks for great and friendly service!

Tom's Automotive Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Tom's Automotive Service (206) 937-1144 if you have any issues in accessing any area of our website.