This business was recommended by my neighbor Joanne Moon. Boy I could not be happier. I have had the same mechanics working on my cars for 19+ years, but I sold my house on Queen Anne and bought in West Seattle. What a great surprise to find the same level of friendliness and car care here. I look for-ward to having them care for my car for the next 19+ years.
Great service from a business that I feel I can trust!
The team at Tom's Automotive are friendly and helpful. They provide prompt and open communication throughout the service. Thanks, gang!
These guys are the best! Great service from the second I went in there. They took care of my car problem in good time and had it back the same day. But the most important thing? My license plate had lost a screw and was loose and dangling and I forgot to mention it. But they fixed it WITHOUT BEING ASKED! It might seem like a small thing but it's the little things that sets them apart. I'm new to West Seattle but they now have another loyal customer!
For what was done, I thought the prices were a little high, but they were friendly, kept me informed and did try to save money where they could.
I appreciate the way they have a mechanic drive the car at the beginning so they can get an idea of what is actually wrong with my car. I also like the honesty of Tom's Automotive Service. I have taken my cars to different services repair and find them to be dishonest about what was wrong with my car. I have had service with Tom's automotive and find them to be excellent in their services and repair but most of all honest about what is wrong with my car. Thank you so much for being one of very few Auto Repair who are honest about the services you provide customers.
The car was serviced and inspected and ready before the expected time. Staff is friendly and knowledgeable. I have always been pleased with their service.
Of course, what I know about automobiles, you could have done nothing and I probably wouldn't have noticed. But I do trust you.
Tom's has fixed my car countless times and in one instance, I overted a huge breekdown. I can't recommend them enough to anyone whom brings their car in for an oil change, maintance, or emergencies. Thansk guys!
Tom's has been my families Seattle go to for auto repairs big and small for almost 30 years. The staff is friendly and the value is second to none. Great job guys keep it up.