It's nice to know that I can always rely on the professionalism, quality of service and friendliness at Tom's Automotive.

You can be confident that you will be treated honestly and fairly. Also may have a loaner car available, which is great if they need to keep the car for a few days. Highly recommend.

as always, my repair was done on budget and finished a day earlier than planned. Professional, courteous, and friendly, I have nothing but praise for the whole experience, esp John and Candy. Keep up the good work. Ideally I would never have to come in again, via living in a perfect utopia, but since I don't I will continue to have tom & Co service my vehicle

You provided fast service to make my car safe to drive.

I do appreciate your great automotive service and friendly office staff but your shop hours (8-5) aren't very good for people who work outside West Seattle. Would you consider 7-6?

As always, I appreciate the knowledge, interest and thoroughness of the work done by the mechanics on Tom's Automotive staff. In addition, I appreciate the friendliness and consistant helpfulness of everyone at Tom's.

I'm satisfied with the work on my Lexus. It was on time and fell within the original estimate, while covering Lexus's requirements. The worksheet listed the work done and provided a good status report. Bill

Lois Thompson here...... I no longer own the Honda Odesy....Gave it to granddaughter. I have an apointment for my Honda CRV in Jan.

Enjoyed the coffee and News Paper during short wait in comfortable lobby.

I'm been going to Tom's for at least 10 years and have never been disappointed. The staff is friendly, competent, and professional. Even "bad news" isn't quite as bad because they are very helpful, explaining what the problem is and the options available.