Everyone is very knowledgeable and on top of things. They communicate well with me in giving updates on how the maintenance or repair is going or if there are issues that need to be addressed. During my last scheduled maintenance, they worked hard to get an unexpected repair finished so I could have my car back that same evening.

All it took was a call and my car was fixed while I waited. I like the hospitality as much as the service!

great service as usual.

This was the best experience I have ever had, if you have had a bad experience go to Toms Automotive you will be amazed!!!!

Tom's is friendly, courteous, and straightforward. They work hard to stay within your repair budget, too.

They always do what is necessary to make your vehicle run better then it did when you brought it in.

Just moved to West Seattle and needed to find a good mechanic. Been lucky to have great places to take my car over the years. Many of us hate to leave a good mechanic behind and try to find a new one, but I hit the jackpot with my first attempt here in WS. Tom's has a new lifelong customer.

I always trust Tom's automotive. I know that they will do a great job and my car will come back in excellent condition. They are knowledgable and very friendly. And I can call and ask any question about cars and they know the answer and what to do about the problem (even when the dealerships don't know!)

Tom's provides the utmost in professional service! Evan is thorough and fantastic! I appreciate his attention to the smallest detail!

very knowledgeable and helpfull