Seattle Auto Repair

Tom's Automotive is consistent and solid as a rock. I've trusted them with my cars since 1977 and a few of the faces are still the same. If you have to spend money on repairs and maintenance, it's nice to know that you can go to a place where the people are friendly, knowledgeable and honest and the prices are reasonable.

Very satisfy with your service. Your cordiality have made me feel good to do business with you.

I inherited Tom's Automotive as my mechanics from my Father, who was a mechanic. I've been their customer since 1970. Never a mistake. The latest example was difficulty starting my car in the mornings; turned over very slowly. While the most likely source would have been a weak battery, Tom's found the battery good. They kept the car overnight hooked up to a sensor testing for electrical circuits that might be turning on spontaneously with the key off. (I'd never heard of that happening, but Tom's keeps track on blogs). When they found no spontaneously live circuits, they checked listened carefully to the starter motor and then an Acura repair blog and yes, there were 800 incidents of starter motors wearing out after 11 years on my car. Cars are complicated and Tom's knows them well.

Tom's is excellent. Great price for basic service. Shuttle service around West Seattle made it super easy. Even a free car wash! I wish I had shopped around earlier for local West Seattle places to service my Honda.

walked in as a new customer and was immediately taken care of with great service, professional mechanics and fair prices. Highly recommend.

This is THE BEST auto repair shop near me! JUUUUST had the front & rear brakes re-done on the mini. Clear communication, no scary talk, genuine concern for safety. Appreciate it so much! I've been taking my car & wife's car to Tom's for 2+ years now. Consistent service & communication, every time. Of course, I never WANT to spend money on car maintenance, but I NEED to... I don't know anything about the inner workings of my cars, but I need to be able to drive them. So, I bring my vehicles to Kandie & crew at Tom's Automotive. I get quality service for my cars, which now run great - and Tom's guarantees their work. I don't know of another auto shop that offers the same guarantee. I trust them. And I'll keep bringin' my family's cars to Tom's.

You always go above and beyond!

Quickly understood problem, easy appointment scheduling, repaired on time and waited past close for me to pickup my car!

Great service as always.

Kandie, out standing service by you and your team. I enjoyed the professional attitude and fast fast service.