Seattle Auto Repair

We have had Tom's work on our fleet for awhile now and they always do great work! Thank you guys for always taking great care of us!

These guys know how to treat their customers. My car had a weird ABS problem and Tracy and the team knew exactly how to handle it. Very flexible with my schedule and we’re so informative and knowledgeable. They were honest about pricing and very realistic about my car’s issue. Thank you for the outstanding care I will be back no question. Although hopefully not that soon ha ha!

I tried Tom's after years with another shop. The other shop's service had deteriorated over time and I could no longer trust them to do the right thing for my car and for me. The Tom's Automotive Service team is warm, friendly and most importantly, competent and honest. They first did an assessment of the car. Then, I got a call with each needed improvement estimated and prioritized. Now, that the car is fixed, it drives SO much better. It's a 2006 Honda CRV with lots of pep and strength. I will go to Tom's again. It's great to find such high quality car services in West Seattle (my own neighborhood). Thank you!

Wonderful service.

I got a flat tire across the street from Tom's Automotive. Although they don't repair tires, they immediately sent over a technician to change my tire. They also filled it with air so I could make it safely to a tire shop, all free of charge. Thanks Adam and the friendly staff at Tom's Automotive for your great service!

I always take both my company vehicle and personal vehicles directly over to Tom's whenever I need issues taken care of...except for that one time I had to change a headlight in my Yukon. After struggling with trying to figure out how to take it out, I watched a YouTube video and followed all the steps. It turns out that you cannot simply take the headlight casing out, but you need to take the grill off first, then take the wheel well liner off (which I successfully completed) and then there is a hidden screw that needs to be removed. You cannot see this screw because it is tucked away behind the frame, and a standard socket wrench head is too large and will not work to remove. Feeling defeated, I called Tracy. He said to come on by and they took the screws out for me and helped replacing the headlight. I told him I wanted to at least pay something for the service but he refused to accept anything. These guys have always been good to me, and I appreciate their hard work and honesty.

I had a great experience with Tom's. We had a good dialog, lots of great communication, and I am happy with the work done. Prices were as expected and no work was done that didn't need to be. I will be going back as needed.

They were very professional and helpful at all times - even when I didn't have time to use their services before I headed out of town, Casey spoke with me on the phone for upwards of 15 minutes to figure out what was wrong with my car, so I could get help elsewhere. Really stand-up place!