Seattle Auto Repair

My son and I have taken our vehicles to Tom’s Automotive for the past couple of years. They are thorough, and stick to the estimates, while also checking for other items that may need attention. We will continue to take our vehicles to Tom’s!

Love Tom's! Always takes the best care of my cars and in a timely fashion! (No Surprises) RO

John took the time to quickly run a diagnostic test on my car when they could not fit me in and found the problem and quickly fixed. I could not be more positive on my experience! Will be going to Tom's for all my car needs.

I was able to get in there so quickly today. I had to wait 10 minutes, from calling for an appointment, but the wait was primarily because he was being very kind and thorough with another customer on the phone who had a whole lot of questions. While waiting, the person at the desk was super-friendly and we chatted and all was good. I had was a check-engine-light alert because I forgot my gas cap at 711. They cleared it in what seemed like 4 minutes, and all super-nice the whole time. The technician was even pleasantly steadfast about checking my oil for me. Total thumbs up. Another great experience here.

Staff was professional and helpful, repairs were good!

John provided detailed information about the assessment, repair needs/options, and suggestions for future automotive needs, which resulted in my making informed decisions.

I am a for-lifer now! My cars check engine light popped on so i called up Tom's and though they didn't have appointments available for a few weeks they said I could come by and have the code read to figure out the issue. John scanned my car and was so helpful walking me through the error codes and how they could be fixed and next steps. Ultimately he cleared the warning lights and said to give him a call if they pop back up. As someone who knows nothing about cars I really appreciated how John walked me through what things meant and didn't pressure me into any repairs. John was so helpful and lovely and I will absolutely be coming back here for the rest of my life now. I wish I could give 10 stars. Thank you!!

Experience was excellent. Great technicians.