5

Great trustworthy service.

5

Recently, when I was about to buy a new used car, I called Tom's to see if they could fit a pre-purchase inspection in that afternoon. While they were booked (short notice!) they immediately recommended a garage only a few blocks from the car lot I was calling from. That garage had an opening, did a great job, and had tons of good things to say about Tom's - not only their work, but the kindness and integrity of the team. The car I bought needed a new battery. Tom's installed it and as usual made the process easy as could be. Couldn't ask for more!

5

This shop is run very well. They kept me informed and educated as to what was going on. To me , it's about service, value ,and doing the job right. They accomplished all of it.

5

As always, thorough and professional while being very friendly.

5

These guys are great. They not only identified my issue, but also warned me that it may be covered under warranty therefore sacrificing the labor they could have charged me. All is done with a smile as well, A++.

5

They were very professional and thorough. Will definitely return!

5

Tom's takes really good care of my car, and has excellent customer service.

5

As always, the staff at Tom's Auto was friendly, knowledgeable, and pleasant. The service was excellent. I appreciated the way the staff came up with a method of working with a problem I can't afford to pay for now until I'm able to do so. I don't live near Tom's Auto but I drive all the way there from home because I feel that they take such good care of my car.

5

I appreciate the great service I get at Tom's. especially all the information I get about the problems with the van and the possible solutions. And having a loaner car available when needed makes things even better.

5

Service is excellent, from making an appointment through picking up the car. Everyone is knowledgable and they greet you with a smile. They let you know the priorities of upcoming service, and tell you when the work would be better completed elsewhere. Honesty, good work and a smile are always guaranteed.

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