I was on the road driving to an outdoor wedding, when I lost a windshield wiper in the pouring rain. Tom's replaced and I was back on the road in a jiffy. Kandie also gave me some umbrellas to take to the wedding! Thanks, Kandie, for your thoughtfulness. Nancy

completely upfront and honest, offered up a couple of different options to take care of the issue at hand, keeping us completely informed on our cars status and actually got our repaired car back to us way before anticipated. Really appreciate having Tom's in West Seattle, we're lucky to have such integrity so locally.

Excellent service as always, professional, cost effective and timely service completion.

As always - Tom's people and service is top notch! Keep up the good work!

Once again Tom's Automotive Service is taking care of me and my car. My car is old and I am at a point of sell it or keep it. It is tough because my car has been a workhorse and has been great. Now she needs a little more TLC and Tom's is good about helping me figure out what make sense - for both me and my car. And I feel much relieved and safe knowing she can keep going. Thanks!!!

I've received outstanding service from Tom's for 16 years. Can't imagine taking my car anywhere else!

Did the job and were done when they said they would be done.

Always provide valuable advice

First time I've dealt with a major repair on the car. The quote was high, but it included everything I needed done upfront. From start to finish, there was nothing sprung on me. Great on the phone and in person. Time will tell if, mechanically, things will work out.

Work done well and car is fine