Always courteous, honest, clean, considerate and right on!

Great service with no pushy 'You need to do these 12 things that cost $5000 or your car WILL EXPLODE!!!' sales tactics (which I have experienced in West Seattle). They performed service on my car, suggested a few things to look out for that were legit things to monitor, and were incredibly friendly. Think I found my local mechanic. I will definitely be using Tom's again!

F-F-F --FAST, FRIENDLY, FEELS LIKE FAMILY. Special thanks to Tracy for fixing my electronic key. It required more than a new battery. It needed to be opened and cleaned. He did this gratis. I'm grateful.

Excellent service, friendly staff, and a Keurig in the waiting area. What more could you ask?

Always helpful. Honest and the service is always more than expected.

My experience at Tom's was (as usual, after 23 years) great! My brake warning light went on while I was driving, I called and was invited to come right over, and the crew at Tom's immediately checked everything out. No waiting. My brake fluid was topped off, oil was added, the long-range possibilities from a slow leak were discussed, and I got a recommendation to two reputable dealerships for when I need a newer car. I always feel I'm in good hands!

So efficient and staff friendly and professional. Totally trust everyone to do a great job.

We called on Friday and were able to get our car checked on Monday morning first thing. Tom's staff is very responsive an really professional. As they were changing the oil on the car, they noticed that the brake fluid needed to be changed so they called me to ask if this was something I would be interested in having done. I gave my green light and they confirmed the price, so that we would be on the same page. Great experience!

Absolutely satisfied and happy with the service. Everything was explained in detail on what was done and what was predicted in the future of the vehicle (it is high in miles). We have found our mechanic(s). Thank you Kandie and the experts that serviced our vehicle.

Fantastic service and clear communication