Very helpful. Excellent customer service in a very timely manner.

Though I appreciate the inspection and diagnosis of other potential problems and prompt resolution of those problems, I was a little blindsided by the need for the transmission flush after thinking that I had just done one of those about 5,000 miles ago. It just gave me an unsettling feeling as to whether it was Tom's or Oil Can Henry's that had taken advantage of me and I'll really know. Otherwise, I was happy with the service that I received and had called another auto shop prior to coming to Tom's for the repair. The other quote was nearly $200 higher than Tom's so I was happy to have found Tom's.

Always a good experience! Good service ... friendly, happy family atmosphere. Always call & let you know if they find anything that needs urgent attention and what things can wait for awhile. (trying to baby my 16 yr old car). Price quotes given ... and both times, it's been under what was quoted.

The staff was so friendly and helpful. The service was very fast! I will definitely be coming back!

Friendly, thorough and trustworthy as always.

Excellent service in every way.

Helpful and timely service

Always friendly and glad to see you attitude. Great work done and done right!

Excellent service performed. Friendly and knowledgeable staff. Seem to care about customers investment. Especially the service technician branding.

As always exemplary attention to detail, be it technical, dealing with folks to get parts not readily stocked in a timely way. This also includes getting the best use of aftermarket insurance policies, to help make necessary repairs easier on the pocketbook.