4

well done

4

The service has been good, but after driving over 5oo,ooo miles in many years, I have lost 2 hubcaps within 2 days and most recently after 2 hours of leaving their shop. They agreed to replace the last lost hubcap which I appreciate. But 2 lost hubcaps in 500,000 miles, all associated with visits to their shop???????? I did recommend their service to a friend today--he said he would visit today.

Thank you for the feedback. Unfortunately as things like hubcaps age they get loose and come off. We are sorry you lost one before you came in and then another after you were here. We did purchase you another hubcap to replace the one you lost after you left here and hope that shows we care about you and your vehicle. Thank you for your business, we really appreciate all your years of patronage.

- Tom's Automotive Service
5

Very impressed the level of service. The entire team at Tom's Automotive was knowledgable, informative, transparent and quick to perform the needed repairs on my 21 year old car. I will be a returning customer for years to come!

5

Always great service. I can trust them. That is a big deal.

5

My wife has brought her car to Tom's for several years and her experience has been very positive. I took my Subaru in for an oil change and also had a very positive experience. A full comprehensive check was very reasonably priced and they very clearly explained everything I need to know about how my car is running. I will gladly bring my car back to Tom's.

5

I would highly recommend Tom's to anyone who is in need of an honest mechanic.

5

Excellent. Timely, responsive. trusting

5

Worked to get us in and wrapped up in a timely fashion. Provided loaner car for weekend. We paid gas. But overall, it was a comfortable weekend feeling we were treated well.

5

Great reliable service. Tons of communication and solid advice about how to keep my car in good shape and running for years to come.

5

It was really easy to get my car in to get fixed. The people will super friendly, helpful and informative. The work was done fast. I was offered a car to use while I was without my car.

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