Despite my efforts to maintain my car properly, I admit I don't know anything about cars. So when I brought my limping beast into Tom's, the friendly staff worked with me on a plan to make my car roadworthy again that would suit my limited budget. I really appreciated the loaner car so I could continue to work. I like that they are proactive and help their customers to stay on top of their car's maintenance needs, thus avoiding timely and expensive breakdowns! Thank you!