Timely and courteous

Tom's always presents me with appropriate choices for the maintenance of my older car with the cost benefit ratio of the proposed repair in mind.

Oh wow man, it blew my mind. It was groovy. What a trip. [Translation for those born after 1968: It was a very pleasant experience.]

Good service, as always at Tom's.

I've always been satisfied with the work I scheduled at Tom's. My most recent experience was for an unexpected problem. They took care of me the same day even though they had to order the part. The tow company they recommended was fast and reasonably priced. Tom's helped turn a major inconvenience into a minor one that lasted only a day!

As always my service was thorough and thoughtful. Engagement with the friendly folks was a pleasure. Tom's is a first rate outfit. You really get what you pay for. Tom's is my auto service and question destination.

I had my 2003 Mazda Protégé diagnosed and fixed at Tom's Automotive. It had suddenly stopped working and so I needed it worked on and fixed before the Thanksgiving holiday. Tom's staff were professional, thorough and I would highly recommend them. I now have my vehicle back and paid a very reasonable price for the parts and labor. (; SAJ, West Seattle

I think you get what you pay for. There are places I could find that I might save a few bucks here or there, but I doubt I'd get any better service. I have a 15 year old Tahoe and 9 year old Saturn that I've been taking to for 5 or so years now, and since that time I haven't had one break down on the road with either vehicle. They are very good at estimating each issue that should be addressed and order them in order of importance so it's easy to decide which things to fix now, and which can wait if the current budget doesn't allow for everything to be done. It's also been very rare that they ever need to keep a vehicle more than a day, which is impressive given the amount of work my tahoe needs!

Always a GREAT experience. Thanks SO VERY MUCH for the loaner!!!

Excellent service. Got me an appointment is fast time for car service.