Being new to Seattle I had no idea who to turn to when my car started to act funny. I ended up being referred to Toms Automotive and am so glad that I was. Not only were they easy to talk to over the phone and willing to help me with anything, they also provided a free shuttle to and from my house so that I didn't have to go through the hassle of finding a ride once my car got dropped off. The office was nice, with paper and coffee to enjoy while you waited, and the staff were very warm, friendly and helpful.