While shopping around for a new rear axle, I talked to a gentleman there and he was very nice. Informed me that I was getting a good deal and explained why. I'll be coming here frkm now on just based on the 5 minute call, you can tell they care about you and your wallet, and are there to help.
This business has us as a customer for life! We brought in our car after the "Check Engine" light came on. The techs determined we need a new water pump, an estimated $1,100 job. But they went one big step further! They discovered the manufacturer is offering a FREE repair of the job under a special coverage warranty. How many businesses would genuinely pass on a job like this, more concerned with saving a customer money. I have heard great things about Tom's Automotive. I am pleased to add my story to the positive reviews! Thanks all!
Straight forward and knowledgeable, explained exactly what was wrong and the ways to fix it. Cost was below competitors, quality was above. My car went in early and was fixed early.
Quick, efficient, timely and personable. Thank goodness for independent shops.
i am surprise you did a way with car wash, over all very good
Unfortunately due to environmental concerns we can no longer wash vehicles. I apologize for the change.
I thought the job might have to carry over to the next day but it was completed a little early in one day. I was pleasantly surprised.
My service is always great- from scheduling through pickup. The biggest reason I'd refer Tom's to a friend is my level of trust- that I'm receiving excellent service and care.
I like how the mecanics there helped me under stand about breaks system and not to use hydrolic oil in break system. Thanks so much.
Everyone was great. Service (front brakes, rotors, and drive belt) was completed same day and within estimate.